Frequently Asked Questions

1. Domain names


1.1. General questions

       What is a domain name?
       What is a registrar?
       What extensions do you provide?
       How do you explain your rates?
       Is there hidden costs?

1.2. Registration

       I would like to register a domain name, when will it be operational?
       After registration, what will Netim position be with regards my domain name?
       I do not have a hosting provider, are forwarding services and email addresses included in with a registration?
       I do not have information on my hosting provider DNS server yet, can I register my domain anyway?
       Can I register a domain name with accents?
       I have entered my domain name incorrectly! Can I change it after registration?
       Will I be issued with a registration certificate?

1.3. Renewal

       How many years can be done a renewal ?
       How can I renew my domain?
       

1.4. Transfer towards NETIM

       What is a domain name transfer?
       What is the procedure for transferring a domain name?
       If my transfer request has failed, will Netim refund me?
       My domain name has expired! Can I transfer it to Netim ?
       How long will a transfer procedure take?
        Is it true that the domainÂ’s validity is extended for a year after the transfer?

1.5. Expiration / Restore

       My domain name is in redemption / quarantine status, how can I renew it?
       

1.6. Trade

       I would like to hand over my domain name. How can I do this?

1.7. Outgoing transfer

       I would like to transfer my domain to another registrar. How do I proceed?
       I have been asked for an authorisation code, how do I procure one?
       How do I disable the protection against transfers?

1.8. DNS servers

       What is the purpose of the DNS servers?
       How long does it take for a DNS change to be effective?
       What should I do if I only know the IP address for DNS servers and not the server names?
       Why are there 2 DNS servers?
       Under what circumstances should the Netim DNS servers be used?
       What is the zonecheck test for .fr addresses?

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