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Installation issues

You get a blank page

When accessing a domain name managed by Netim in the client area or the admin area, you get a blank page.

A blank page means that a fatal PHP error occurred but WHMCS did not display the error on the screen.

In order to figure out the issue:

  • Check the web server’s error log for PHP errors
  • Activate the display of errors by adding the following code in the file WHMCS configuration.php


You get one of the following message

NETIM Registrar module error
SOAP functions are not available
NETIM Registrar module error
mb_string functions are not available
It means that your installation doesn’t match the prerequisites. Please check and fix the issue following the installation guidelines.