Docly Child

Installation issues

You get a blank page

When accessing a domain name managed by Netim in the client area or the admin area, you get a blank page.

A blank page means that a fatal PHP error occurred but WHMCS did not display the error on the screen.

In order to figure out the issue:

  • Check the web server’s error log for PHP errors
  • Activate the display of errors by adding the following code in the file WHMCS configuration.php

    $display_errors=true;

You get one of the following message

NETIM Registrar module error
SOAP functions are not available
NETIM Registrar module error
mb_string functions are not available
It means that your installation doesn’t match the prerequisites. Please check and fix the issue following the installation guidelines.