Migration of your data (files / databases / emails)

Preamble

You must make sure that your site is compatible with the PHP versions featured on our new offers, that is to say, the versions 7.2/7.3/7.4.

We will not be held responsible in case of procedural error, loss of data or service interruptions related to the migration.

Netim doesn't support the migration of your data.

File migration

Step 1: Download the files from your Plesk hosting and store them on your computer in a "old website" folder (via FileZilla for example).

Step 2: Configure FileZilla with the data from your new hosting (see the guide)

Step 3: Once connected, copy the files from your "old website" folder to the "public_www" folder of your new hosting (on the right of FileZilla).

Database migration

Step 1: Login to Plesk, go to Websites & Domains then select Databases, and click Export Dump.

Step 2: Login to PhpMyAdmin on your new hosting (on Netim Direct, go to the Services management section, then select Databases, then Detail and click on PhpMyAdmin). Once connected, import your database

Email addresses migration

While waiting for our migration tool availability, we recommend that you contact our customer service (support@netim.com), which will tell you the procedure to follow.

Complementary operations for PrestaShop

Edit the files config/settings.inc.php of PrestaShop. Find in your FTP client the file config/settings.inc.php, open it and edit the lines indicated below:

• DB_SERVER: database server ;
• DB_NAME: name of the database;
• DB_USER: user associated with the database;
• DB_PASSWD: user password;

Save the file and transfer it to the server.

Complementary operations for WordPress

Edit the WordPress wp-config.php files. Find in your FTP client the file wp-config.php, open it and edit the lines indicated below:

• DB_HOST: database server ;
• DB_NAME: name of the database;
• DB_USER: user associated with the database;
• DB_PASSWORD: user's password;

Save the file and transfer it to the server.

Verification

If you have scripts, you will need to update the database connection information. Then you will need to check that your site is fully functional.

Point your domain name to your new hosting

Go to Netim direct "Hosting services > Shared hosting management" select your domain name then on the right "Services management > My website management > Details" and click on "Web auto-configuration" and "Mail auto-configuration".