Runtime issues

You get a blank page

When accessing a domain name managed by Netim in the client area or the admin area, you get a blank page.
A blank page means that a fatal PHP error occurred but WISECP did not display the error on the screen.
In order to figure out the issue:

  • Enable WISECP debugging and Enable Saving error log in Tools > Process Logs > Systemic Error log
  • Activate the display of errors by enabling Developper Mode in Systemic Error Log screen
Then try again your action and look at errors in the Systemic Error Logs.

You get one of the following error message

  • SOAP functions are not available
  • Simple XML functions are not available
  • Curl functions are not available
  • allow_url_fopen PHP setting is not enabled
It means that your installation doesn’t match the prerequisites. Please check and fix the issue following the installation guidelines.