Updated on 14 April 2026

Data migration

1 Introduction
2 File migration
3 Database migration
4 Email addresses migration
5 Additional operations for PrestaShop
6 Additional operations for WordPress
7 Verification

Introduction

File migration

  1. Download the files from your Plesk hosting and store them on your computer in an “old website” folder (via FileZilla for example).
  2. Configure FileZilla with the data from your new hosting (see the guide)
  3. Once connected, copy the files from your “old website” folder to the “public_www” folder of your new hosting (on the right of FileZilla).

Database migration

  1. Log in to Plesk, go to Websites & Domains then select Databases, and click Export Dump.
  2. Log in to PhpMyAdmin on your new hosting (on Netim Direct, go to the Services management section, then select Databases, then Detail and click on PhpMyAdmin).
  3. Once connected, import your database

Email addresses migration

Email addresses migration is now done through our migration tool. If you wish to migrate your email addresses, here are the steps to follow: 

  1. Go to our email addresses migration tool: https://www.netim.com/en/hosting/email-migration-tool
  2. Fill in the “Source” and “Destination” fields
  3. Provide the email address where you want to receive the end-of-migration report
  4. Click on “Start migration”
 

Additional operations for PrestaShop

Edit the files config/settings.inc.php of PrestaShop. Find in your FTP client the file config/settings.inc.php, open it and edit the lines indicated below:

  • DB_SERVER: database server ;
  • DB_NAME: name of the database;
  • DB_USER: user associated with the database;
  • DB_PASSWD: user password;

Save the file and transfer it to the server.

Additional operations for WordPress

Edit the WordPress wp-config.php files. Find in your FTP client the file wp-config.php, open it and edit the lines indicated below:

  • DB_HOST: database server ;
  • DB_NAME: name of the database;
  • DB_USER: user associated with the database;
  • DB_PASSWORD: user’s password;

Save the file and transfer it to the server.

Verification

If you have scripts, you will need to update the database connection information and then check your site is fully functional.

  1. Log in to Netim Direct
  2. Click on “Hosting services > Shared hosting management”
  3. Select your domain name then on the right “Services management > My website management > Details”
  4. Click on “Web auto-configuration” and “Mail auto-configuration”.