Netim Direct
Updated on 2 January 2025

Check my mailbox via Roundcube webmail

1 How to connect to the Roundcube webmail?
2 How do I change the language on my webmail?
3 How to enable Two-factor Authentication on my webmail?

How to connect to the Roundcube webmail?

Netim offers you the possibility of consulting your emails via the Roundcube webmail.

To connect to the webmail, please follow these steps:

  1. Log in to your Netim Direct account
  2. In the “Email” menu, click on “My emails” 
  3. Select the relevant domain name
  4. In the “Configuration” panel, click on the “Webmail login page” link
  5. Enter your login details (the email address and the associated password)
  6. If your identification matches, you are now connected to the webmail
choose the domain name
domain configuration
Webmail login interface
Webmail interface

How do I change the language on my webmail?

To change the language of your webmail, proceed as follows:

  1. Login to your webmail (see above)
  2. On the right-hand menu, click on the “Settings” spanner icon
  3. In the “Preferences” section, click on “User Interface”
  4. In the main options, change the language to the one you want
  5. Click on “Save”
Settings of my webmail
Changing the language on my webmail

How to enable Two-factor Authentication on my webmail?

Two-factor authentication (2FA) enhances the security of your account. In addition to your password, a security code generated by a dedicated app on your smartphone will be required to access your webmail. This process ensures that no unauthorised person can access your account.

Follow these steps to activate it:

  1. Log in to your webmail as explained in the steps above
  2. In the right-hand menu, click on the “Settings” icon shaped like a spanner
  3. In the left-hand menu, click on “2-Factor Authentication” and then click on the button “Fill all fields (make sure you click save to store your settings)”
  4. A QR Code will appear. On your smartphone, use your authentication app (Google Authenticator, Microsoft Authenticator, 2FAS, etc…) to scan the QR Code
  5. Enter the 6-digit verification code from your app into the dedicated field at the bottom of the page, then click on the “Check Code” button
  6. The “Secret” and “Recovery Codes” fields have been auto-completed. If the verification is successful, make sure to note these codes and keep them in a safe place. Then, click on the “Save” button.
  7. Log in again using two-factor authentication. Two-factor authentication is now enabled for all future logins.
Settings of my webmail
Webmail - Fill all fields
Webmail - Check code