Recover your login or password
Contents |
Find my Netim login
If you have lost, forgotten, or you do not know your Netim login, we offer two simple ways to find:
Search by email address or domain name
To do so, reach Netim Direct and use the tool Retrieve your handle

Retrieve your username via email
1. Access the recovery form
2. Indicate your email address in the field and click on <Search>
3. If a match is found, the list of possible logins will be displayed as a table
4. If no match is found, the message "No result" will be displayed.
You have probably been using a different email address when you have been setting up your Netim account.

Retrieve your login via your domain name
1. Access the recovery form
2. Enter a domain name attached to the desired username in the appropriate field and click <Search>
3. If a match is found, the list of possible identifiers is displayed as a table
4. If no match is found, then the message "No result" is displayed.
Recovering a lost password
To do so, reach Netim Direct and use the Retrieve my password tool
Recovering a lost password
1. Access the recovery form
2. Enter your username in the appropriate field and click on <Receive>
3. You get your password to your ID email address
Make sure you have access to your email address so you can receive the password.

Both email and password invalids
If your handle's email address is invalid, you will not be able to receive your password. In this case, please follow the following process to have the email address updated so you can receive your password :
1. Download paper form
2. Fill out the document and sign it
3. Join a copy of your ID card and all the necessary documentation proving that you are the account's owner
4. Send your request to :
Via regular mail:
Netim - Euratechnologies 165 avenue de bretagne 59000 LILLE FRANCE
Via FAX +33.366720504
Via Email to support@netim.com
5. We will change the email address as soon as we receive your documentation